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Frequently Asked Questions About Grab Bars

If you are uncomfortable with any steps of this installation have a professional complete it. A Handlebar™ Grab Bar is only safe if installed correctly!

Q: Where can I read about the Americans with Disabilities Act?
A: www.ADA.gov

Q: Can towel bars be used as safety grab bars?
A: NO! Only Handlebar™ Grab Bars that are designed, tested and installed to be safety grab bars should be used.

Q: What is Safety Grip?
A: Safety Grip is a penned finish on the Stainless Steel Handlebar™ Grab Bars that makes them easier to hold on to, especially if the bar or hands are wet.

Q: What is the difference between the Almond and Bisque colors?
A: Almond has a very slight yellowish hue, while Bisque is slightly paler.

Q: Can I install a Handlebar™ Grab Bars into a fiberglass bath tub or shower enclosure?
A: Yes! By installing a Solid Mount system first, the installation of a Handlebar™ Grab Bars into a fiberglass enclosure will be secure and safe.

Please Note: The American with Disabilities Act provides accessibility standards for the design, construction and alteration of commercial facilities and public accommodations. The standards require properly designed and installed grab bars in bathroom areas of such buildings. If properly installed, Grab-Bar.com's grab bars will comply with the ADA's accessibility standards.

Q: What height should I install my Handlebar™ Grab Bars at?*
A:

For toilets (water closets)
not in a stall, 33”-36” off of the finished floor (ADA Section 4.16)
For toilets
inside a stall, 33”- 36” off of the finished floor (ADA Section 4.17)
For bath tubs
3 grab bars are required, two on the back wall (one 9” above the rim of the tub, the other 33” -36” above the finished floor) and the third at the head of the tub (ADA Section 4.20)
For Shower Stalls
either 2 or 3 grab bars are required, 33” – 36” from the floor of the shower stall. (ADA Section 4.21). The number of grab bars required in a shower stall is dependant on the size of the shower stall.

*The ADA's accessibility standards include specific height requirements for the installation of grab bars. Links to the applicable standards are provided below. Other requirements may also be applicable in your jurisdiction

Q: How can I order?
A: Simply add the item you would like to purchase to your shopping cart. Click “Check Out”, and follow the steps to complete your order.

Q: Can I order more than 1 of an item?
A: Yes, you can change your order quantities in your shopping cart.

Q: What if the item I need is out of stock?
A: Email us at sales@grab-bar.com. We will let you know when we anticipate having the available to ship to you. Our available to ship inventory is updated 5 days a week so we only offer items that can ship the next business day or sooner!

Q: What credit cards are accepted?
A: Visa, Master Card and American Express

Q: What is your return policy?
A: Satisfaction is always guaranteed, if for any reason you are not happy with a product within 30 days of purchase please contact us for a Return Goods Authorization number and a full refund. Grab-Bar.com can be reached Monday thru Friday excluding holidays between 9:00AM - 4:00PM EST at 1-877-643-8468

Q: What are your available shipping methods?
A: UPS Ground, the most economical method, UPS Second Day Air and UPS Next Day Air Saver.